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User Guide

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    CORONAVIRUS UPDATE
    As we are all aware, the coronavirus continues to spread around the globe impacting the health and wellbeing of entire communities. Many businesses are being affected and there is an obvious disruption to daily life. 

    We want to assure you that Pace will remain operational and strive to provide the best service we can, whilst protecting our staff and customers. Therefore, we will be making the following changes, with immediate effect:

    • Viewings for sales and lettings properties to continue as normal except the negotiator will wait outside the property if it's empty
    • Viewings for occupied properties will need to continue. Whilst we do not want to be unnecessarily intrusive, we may ask tenants whether they have travelled to high risk areas, are self-isolating or are showing symptoms of coronavirus before scheduling a viewing. We may also ask tenants to confirm in writing the date of any self-isolation and/or confirmation of diagnosis
    • Tenants are legally obliged to allow access to properties, however, we shall look at each situation on an individual basis and keep all parties informed of our suggested approach
    • Non urgent property visits delayed
    • Opening hours restricted from 9am to 6pm to allow for a reduction in office-based staff
    • Some staff will be working from home. You will still be able to contact them on their landline as we have good remote working systems in place. Our staff may also call you from a mobile number
    • Please do not come to the office without an appointment. If you need to see us, please speak with your property manager who will arrange a safe way to communicate with you
    • Our plumbers, electricians and other maintenance personnel are still working and are attending to urgent maintenance matters. Various non-urgent maintenance may be delayed and we are looking at each item on an individual basis.
    Should we need to make further changes in the future, we shall obviously communicate these to you as soon as possible.

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    About Pace
    PACE are professional, licensed NAEA property specialists providing a reliable and efficient estate agency service for homeowners and property investors. Visit our welcoming and highly visible offices in Southend and you will find a convenient, competitive and highly comprehensive property solution. We are open 7 days a week and evenings.

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    Personalised Service
    We stay ahead of the field by combining traditional values such as honesty, fairness and respect, with the very latest training and technologies to deliver a cutting edge service. You can be confident that we will advise you of the correct price and swiftly find you interested buyers.

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    We are a fully Licensed NAEA Agent
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    This is your guarantee of qualified, professional,indemnified service. Operating and adhering to strict rules of conduct, you will find our service is second to none.

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    Considering Letting?
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    As the largest agent in Southend and as  landlords ourselves, we have a thorough understanding of what you are looking for when you consider letting your home - and we know how to deliver it. We provide  a reliable and efficient lettings and management service for landlords and property investors at competitive prices.

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    Problems with your freeholder or agent?
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    We offer a comprehensive and competitive block management service in Essex and surrounding areas. We can help whatever stage you are at - from acquiring the freehold or right to manage, or helping you to run your block the way that suits you.

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    Terms & Conditions

    *Pay £1,999 inc vat to advertise your property now with standard adverts on Rightmove, pace-properties.com. Monies are non-refundable once paid in the event the property doesn't sell. Services are a sales board, viewings arranged an conducted, photos, description, floorplans, application matching and negotiating. Sales progression can be added on.

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Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties
User Guide

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Selling with Pace

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    Pace are professional, licensed NAEA property specialists providing a reliable and efficient estate agency service for homeowners and property investors. Visit our welcoming and highly visible offices in Southend on Sea and you will find a convenient, competitive and highly comprehensive property solution. We are open 7 days a week & evenings. 

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    As a family-run firm, we pride ourselves in delivering a flexible, personalised service and offer at all times a standard of individual care and professionalism which you will find second to none - a reflection, we believe, of why so many people have chosen Pace over the years.

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    • Respected, qualified, trusted NAEA Licensed Agent.
    • Creative marketing initiatives to swiftly find you buyers.
    • Highly competitive rates and honest guidance.
    • Modern technologies meet traditional values.
    • Here for advice & support - 7 days a week & evenings.
    • Standards of service and care, second to none.
Contact us

Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties
User Guide

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Why buyers choose Pace

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    We will help you to swiftly find and move into your perfect home with the minimum of stress. We have an extensive database of properties to view.

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    We are able to offer our local knowledge and expert advice. If you are unfamiliar with an area or looking for a property surrounded by the best parks, restaurants, schools or transport links we really can help

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    We are a fully Licensed NAEA Agent. This is your guarantee of qualified and trained staff who will give you professional up-to-date advice and guidance We follow a Code of Practice and Rules of Conduct laid down by our professional body and you also have a route to independent, free redress if ever required.

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    We take care to give you the information you need, both in our property details and when we speak to you. We know your time is important to you and we want to show you the properties that are right for you.Your Sales Consultant will listen attentively to your needs and directly match your requirements with properties suited to you.
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Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties
User Guide

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Additional services available from Pace

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    Lettings
    In terms of properties under management and truly available stock, we are one of the largest letting agents in Southend. We have almost 20 members of staff and are here 7 days a week, including week day evenings. We have specialist staff in specific roles to ensure clear communication and expert advice. 

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    Block Management (Freehold and Leasehold Services)
    We offer a comprehensive and competitive block management service in Essex and surrounding areas. We can help whatever stage you are at - from acquiring the freehold or right to manage, or helping you to run your block the way that suits you.

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    Investment Properties for Sale
    We have a range of investment properties for sale, offering attractive yields in good condition and with carefully chosen tenants. We offer discounted management rates for properties bought through us.
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User Guide

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Meet the Team

  • Introduction

    We are proud of our experienced and fully trained staff who are experts in the local market and the industry. Their knowledge, drive and professionalism ensure your sale is carefully looked after and your interests protected.

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    Crystal Horwood, Managing Director
    Crystal joined PACE in 2007 and was appointed to her current role of Managing Director in 2010, heading up the company founded by her father in 1994.

    She is responsible for the daily operations of the business, whilst also ensuring the company is financially sound, has strategic direction and is planning for future growth.

    Crystal takes a thoughtful and considered approach to all that she does, transferring her determination to deliver implicit care, attention and professionalism to every member of her team.

    As we invest in residential property ourselves at Pace, Crystal is well positioned to understand the goals and needs of our landlord clients. With a substantial portfolio of our own, we keep a very close eye on both regulatory and market developments and share this information with our landlord clients.

    In the past few years, we have expanded our business both in terms of properties under management, the development of our estate agency offering and into residential leasehold management.

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    Martin Ransom, Head of Property Management
    With nearly 30 years experience in the property industry, Martin is well placed in his role as Head of Property Management for Pace. After joining the business in 2010 Martin took it upon himself to foster excellent customer service among the team and this continues to position Pace as a leader in its field today.

    Additionally, Martin is a founding member of SEAL (South East Alliance of Landlords, Agents and Residents), and is the primary Pace representative.

    Starting his career in 1987, Martin worked for the Financial Services Corporation as a Mortgage Broker where he quickly excelled. After only three years he was successfully managing the Mortgage department. By 1996, Martin had moved to Sterling Properties working in the lettings field for the first time. It was here, working alongside the founder of the business, that Martin developed the financial services arm of the company. After many years of hard work, the London Scottish Banking Group acquired Sterling Properties where Martin remained as Head of Operations.

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    Marcus James, Lettings & Sales Manager
    In 2008, Marcus chose to take a change in career direction away from a supervisory role in retail to move in to the property industry. He began with Pace in the lettings department as a negotiator progressing to the Lettings Manager in 2011. In 2015 Marcus was promoted to his current position today as the Lettings and Sales Manager. In his day to day role, Marcus ensures our landlords and vendors get the best price in the right timeframe for their investments and private homes.

    Marcus also conducts the rental and sales appraisals, property viewings and oversees the running of the sales and lettings department. Since achieving his ARLA technical award in 2010 Marcus continued his academic development by completing an NVQ in Sales and Management in 2012 then achieving his NAEA technical award in 2014. Marcus is extremely knowledgeable in property law and completely understands the needs and wishes of his clients.

    Marcus brings a deep commitment to his work; to the service of landlords, vendors, purchasers and tenants. Outside of the office Marcus is kept very busy with his 4 children, 2 dogs and a rabbit. He has a keen interest in cycling, participating in the London to Southend 52 mile frequently and bringing his work experience to his own property projects also.

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    Sara Threadgold, Property Manager
    Sara has been with Pace since 2013. Having recently studied for and passed her ARLA exams, she strives to provide excellent customer service and works to the best of her ability at all times.

    After spending 7 years with Lloyds banking group specifically working within customer service roles, Sarah has a thorough understanding of what it takes to keep our clients happy! In her current position, Sara enjoys the variety of property management where every day is different and daily challenges keep her on her toes.

    When Sara is not working, she enjoys spending time with her family.

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    Tammy Cooper, Property Manager
    Tammy joined Pace in 2017 as part of the Sales Team as an administrator. Within the year she gained experience in lettings and tenant referencing. Tammy has since moved across to the Property Management Team and will be carrying out thorough property visits and inventories.  Tammy is looking forward to expanding her knowledge within the property sector and hopes to obtain an ARLA Qualification in the near future.

    Having always worked within a customer service role, Tammy is an effective communicator and ensures she always builds a good rapport with customers and colleagues alike.

    Her hobbies outside of work include spending time with friends and family, baking, games nights and reading thriller / psychological drama books.

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    Keri Hodges, Property Manager
    Keri has recently joined Pace as a Property Manager in the new Canvey Island office. Keri already successfully manages her own property portfolio and hoping to grow this siginificantly over the coming months.

    Before working at Pace, Keri worked as a Bailiff for Basildon Council. In her free time she looks after her young and I am interested in developing the hobbies in which they participate.

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    Amanda Arnold, Property Manager
    Biography coming soon...
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    User Guide

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    Testimonials from our Clients

    • Introduction

      We actively seek feedback from our clients by sending out review forms at key stages of the sales process.

    Testimonials from Sellers

    • Seller Testimonial

      smooth progress
      Colin E - January 2013I was very pleased with the smooth progress of the sale of my property. Although I was unsure about the advice I was given it turned out to be spot on with the result that the sale proceeded quickly and at the suggested price.  The whole process was completed in about two months. I am very grateful for the professionalism of the staff (especially Lisa) and their courtesy and support.

    • Seller Testimonial

      Couldn't recommend Pace highly enough
      MrandMrsT_April2014 We recently sold our house through Pace, which was the easy part! Our purchase on the other hand was a bit of a nightmare and although through a different estate agent, Lisa at Pace was amazing in ensuring everything went ok and being on hand for a bit of support.  Couldn't recommend Pace highly enough

    • Seller Testimonial

      very helpful
      Ursula C - May 2014 - I bought a property through Pace which was not a straightforward sale.  During this time I found the sales team very helpful and felt they did all they could to resolve the matters we had.  Although this was a very frustrating purchase I felt that they went out of their way to make this sale go as smoothly as possible.  Thank you.

    • Seller Testimonial

      Easy to speak to
      Sorry I missed your call as would have liked to have said thanks personally for your help re selling my property. You were informative,professional and prompt with replies and up dates with regards to the sale of my property. You also have a very personable manner ,so were easy to speak to. So,thanks again. Kind regards, Sandra.
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    Disclaimer

    The content on this Microsite has been uploaded by PACE Property Lettings and Management Ltd, Southend-on-Sea. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to PACE Property Lettings and Management Ltd, Southend-on-Sea. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by PACE Property Lettings and Management Ltd, Southend-on-Sea. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call PACE Property Lettings and Management Ltd, Southend-on-Sea on +441702445600.